FREQUENTLY ASKED QUESTIONS – FAQ

We understand that you may have questions about our products or services. That’s why we’ve compiled a list of frequently asked questions (FAQ) to help you find the information you need quickly and easily. FAQ - Frequently Asked Questions_modern

Take a look below to see if your question is answered. If you still have questions after browsing through this list, please don’t hesitate to reach out to our friendly and knowledgeable support team. We’re here to help! 

 

HOW DO I
CONTACT
INFLUX PC?

CALL or TEXT
623-239-2014

EMAIL support@influxpc.com

CONTACT FORM

Contact Form

WHAT ARE
THE COSTS?

Our flat-rate service fee is $150.

Please note that this fee does not include the cost of any necessary software, hardware, or applicable taxes, which will be billed separately.

HOW MUCH DO
DIAGNOSTICS
COST?

$0, seriously!

HOW FAST WILL SERVICES TAKE?

We strive to complete most services within 2 business days. However, the exact timeframe can vary depending on the complexity of the issue. We'll provide you with an estimated completion time once we assess your specific needs.

WHERE CAN I MEET IN PERSON?

Currently, our services are provided from a home office location. To schedule an appointment, please contact us directly by phone or text at 623-239-2014. We will provide you with our address and available appointment times.

WHERE CAN I DROP OFF MY DEVICES FOR REPAIR?

The UPS Store on Indian School Rd and Litchfield RD accepts drop offs on our behalf.

You can also drop off at our private home office location by scheduling an appointment by calling or testing
623-239-2014

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept cash, check, credit, and other various electronic payment methods which are due upon completion of work.

HOW CAN I READ AND WRITE REVIEWS?

Read our 5-star Google reviews on Google Maps

Write reviews for us at Google, Facebook, Yelp, Angie's List, Thumbtack.com, etc!

HOW DO YOU PRICES COMPARE?

We pride ourselves on delivering exceptional service that often exceeds industry standards. Our commitment to quality ensures that you receive the best possible care for your technology needs.

WHAT DAYS ARE YOU OPEN FOR BUSINESS?

Our home office hours are Monday - Friday 8am - 6pm.

We are closed Saturday and Sunday, please drop off with the UPS Store on Indian School and Litchfield Rd.

DO YOU OFFER A WARRANTY?

We passthrough manufacturer warranties and warranty our services for 90 days and beyond!
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Your questions help us help you (and others)! We encourage you to submit your questions to us. By sharing your queries, you’re not only getting the answers you need but also contributing to a valuable resource for other customers. Your questions help us identify common concerns and areas where we can improve our services and list them in this FAQ. We appreciate your input and want to ensure that everyone has a positive experience with iNFLUX PC.